Aeroméxico apologies after religious incident

Aeromexico prevented actor-designer boarding flight to New York after disagreement over removing his Sikh headwear for security search
Waris Ahluwalia, the Indian-American actor and designer barred from a Mexico to New York flight because of his turban, has said he is satisfied with the airline’s apology.
Aeromexico issued a statement on Tuesday saying: “We apologise to Mr Waris Ahluwalia for the unfortunate experience he had with one of our security guards during the boarding process prior to his flight to New York at the Mexico City international airport.
“This incident inspires us to make sure that we strengthen the customer service protocols of our safety personnel in respectful accordance with the cultural and religious values of our customers.”
Ahluwalia welcomed the airline’s apology. “We’ve gotten the apology and I’m grateful, and thanks to them for doing that,” he said.
“The next step is to do the training” for inspecting Sikhs and others with religious headwear, he said.
The turban is part of the required dress for Sikh men.
Ahluwalia had reported he was trying to board a flight from Mexico City to New York City on Monday when he was told he couldn’t get on “because of my turban”.
Aeromexico had said Monday night that “the airline is obliged to comply with the federal rules determined by the US Transportation Security Administration (TSA) for inspecting selected passengers travelling to the United States”.
However US guidelines put into effect in 2010 no longer require air passengers to remove turbans if doing so makes them uncomfortable, and Sikhs have argued body scanners and metal detectors make it unnecessary anyway.
The Guardian